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How to edit sub-user on your account

How to edit sub-user on your account

Ashley Felton avatar
Written by Ashley Felton
Updated over 7 months ago

Sub-user edition.

To edit your sub-user, you need to press the "Edit" button next to the respective sub-user.

The pop-up window will appear, where you can edit the following:

  1. Permissions (enable or disable):

    1. Read (is enabled by default and can not be disabled);

    2. Trade;

    3. Funds Internal;

    4. Funds Wallet;

    5. Funds External.

  2. IP Whitelist (add or delete).

    In case you wish to copy-paste several IP addresses, they should be separated from each other by spaces, semicolons(“;”), or commas (“,”). The system will automatically identify them.

    If the existing sub-user should be accessible from any IP address - the IP Whitelist field should be left empty.

Once you performed the changes, you need to enable the checkbox confirming your acknowledgment that the edited sub-user will be deactivated after changes and should be additionally be activated afterward.

After enabling the checkbox you’ll see two buttons on the bottom of this pop-up window

  • Save - will open the 2FA confirmation pop-up window, where you need to confirm sub-user edition via 2FA.

  • Cancel - will discard all changes and close this pop-up window.

Please pay attention that in case the 2FA SMS confirmation method is chosen in your CEX.IO account, the verification code sent to your phone via SMS will expire in 5 minutes. In this case, you need to request a new verification code.

In case you didn't get the SMS code after 2 minutes "Resend" button would appear and you would be able to resend the code.

Once, the SMS/OTP security step is passed, you will need to activate the edited sub-user.

  • Activate - will open the Email confirmation pop-up window, where you need to confirm sub-user activation via Email.

    If you accomplish the activation step you will see the successful pop-up window.

  • Activate Later, which will close this pop-up window.


    If you decide to activate sub-user later you should click on the "ACTIVATE LATER" button. Note that your sub-user would be updated but needs to be activated later on!


If further on for some reason there appears a necessity to temporarily deactivate sub-user, check this article on how to do it.

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